Account and money
Plans, credits and top-ups
A plan is a monthly bill with chat included and credits each month. Credits bought on their own never expire. Both live on your account key.
On this page
Plan or credits?
Plans are Plus, Pro and Max. Each includes chat without using credits, web search, deep research, and a set of credits every month for images and video. Plan credits reset each month. Prices are on the pricing page.
Credits bought on their own (a top-up) never expire and need no subscription. 1,000 credits cost $1.
What uses credits?
| What | Credits | Free each day |
|---|---|---|
| Chat | Included on a plan. With credits only, by length: a short exchange is about 8 | 25 messages |
| Image, or edit of a photo | 50 | 2 images |
| Video from text or a picture | 96 a second (480 for 5 seconds) | 1 clip from text, 5 seconds |
| Video from reference images | 192 a second (960 for 5 seconds) | None |
| Deep research | Included on a plan; about 100 with credits | None |
| Web search | Included on a plan; not sold for credits | None |
| Read aloud | About 57 per 1,000 characters | 100 voice uses, shared with dictation |
| Dictation | About 23 a minute | 100 voice uses, shared with read aloud |
| Voice call with a character (beta) | About 50 a minute for a typical call; a quiet one costs less | About 10 minutes, from the same 100 voice uses |
| Memory, chat titles, reading your files | None | Always free |
The exact price shows before you send: 96 credits a second for video, or 192 with reference images.
How do I buy a plan or credits?
- Press Upgrade at the bottom of the sidebar (Top up if you already have a plan).
- Choose the Plans tab or the Credits tab. For a plan you can switch to Pay yearly (2 months free). Top-ups start at $5.
- Pay in the secure checkout. Your statement shows Atman Ventures.
- Save the account key the welcome page shows you. See Your account key.
Plans in US dollars are paid by card. Top-ups in US dollars take a card or crypto. In another currency, the checkout offers the local methods it supports, such as UPI for rupees. Only a card lets you recover a lost key.
How do I pay in my own currency?
Prices start in your country’s currency when nokeep supports it (for example EUR, GBP, JPY, INR or BRL), and in US dollars otherwise. Change it in the checkout under Currency. The choice is saved in this browser.
How do I set up auto top-up?
- Buy a top-up by card while your key is on this device, so a card is saved.
- Open account rowthen Settingsthen Auto top-up.
- Pick an amount, and the balance that starts it: 500, 1,000, 2,500 or 5,000 credits.
It runs at most 3 times and $100 in any 24 hours. If a charge is declined it pauses until you turn it back on. It does not work with rupee payments or cards issued in India yet.
How do I change or cancel my plan?
- Open account rowthen Settingsthen Plan.
- Press Change plan, or Cancel plan (Turn off renewal on a yearly plan).
- Confirm with the button that names the date your plan ends (Cancel on, or Turn off on, and the date).
Your plan keeps working until the end of the period you paid for, then you move to the free plan. To undo before then, press Resume and your plan’s name, for example Resume Plus. There are no partial refunds, and credits are not refundable.
A yearly plan cannot change plan until its year ends. Turn off renewal, and the change opens on the end date.
How do I redeem a gift code?
- Press Upgrade or Top up to open the plans.
- Press Have a code?, enter the code and press Redeem. Gift codes start with gift-, even though the box shows nk-gift- as an example.
If this device has no key yet, redeeming makes one and saves it here. Copy it from account rowthen Settingsthen Account key straight away: a key from a gift code cannot be recovered with a card.
Common questions
Can I get a refund?
No. Credits are non-refundable, and a cancelled plan runs to the end of the period you paid for.
Do credits expire?
Credits you buy never expire. A plan’s monthly credits end with the month. A yearly plan still gives its credits one month at a time.
What do Pro and Max add?
More monthly credits. Pro also puts you at the front of the queue; Max adds the fastest queue and the longest chats.