Contact
We’re listening.
Share a bug, an idea, or something we can do better. No name or email needed. This is a one-way channel, so we can read your message but can’t reply.
Find a quick answer
Lost your key
Re-enter the card you paid with and a new one is issued on the spot, with your balance carried across. It is in the chat, under Lost it? Recover with your card.
Want a reply
Ask in r/nokeep or on our Discord. The team and other people answer there, and you only share what you post. News goes out on X as @nokeepai.
A charge you do not recognise
Your card statement and receipt come from the payment processor, who holds the record of what was bought. We hold a sealed reference to it and no name.
Leave a message
No name, no address, no reply